Alert info can go here.
Get Support: +866 314 7300

Case Study:
ISSSTE – Mexican Civil Servant Social Security Services

ISSTE

Client Overview 

ISSSTE, the Mexican Civil Servant Social Security Services, is responsible for providing social security benefits to millions of Mexican civil servants. With a large and diverse clientele, the organization requires a robust and efficient reporting system to manage their extensive data needs, including the generation of payroll payment slips.

Challenge 

ISSSTE was previously using Jasper Reports for their reporting needs but faced challenges with performance and scalability, especially during peak demand periods. The need to generate over 300,000 reports per day, with peak demands reaching up to 30,000 reports per hour, required a more powerful and scalable solution.

Solution 

ISSSTE decided to replace Jasper Reports with Genero Report Writer to enhance their reporting capabilities. Genero Report Writer provided the necessary performance improvements and scalability to handle their high reporting demands, particularly for payroll payment slips.

Implementation

  • Platform: Single Solaris server hosting the application and reporting.
  • Peak Performance: Genero Report Writer demonstrated the ability to generate up to 450,000 reports per hour in lab environments.
  • Daily Performance: Successfully generates over 300,000 reports per day, meeting the high demands of ISSSTE’s reporting needs.
  • PDF Generation: Enhanced PDF generation capabilities for their online application, ensuring fast and reliable report delivery to end-users.

Results

  • Increased Efficiency: Significant improvement in report generation times, especially during peak periods.
  • Scalability: The solution scales efficiently to handle peak loads without compromising performance.
  • Reliability: Genero Report Writer’s robust performance ensures consistent and reliable reporting for ISSSTE’s extensive user base.

Future Plans

ISSSTE plans to continue leveraging Genero Report Writer’s capabilities to further optimize their reporting processes and explore additional features to enhance their service offerings.